Report Facilities

If you believe someone is dying, has died, or the house is on fire:
Contact Emergency Services
​Phone: 911

If you believe a child is being exposed to illegal drug use, drug dealing, abuse, or other criminal activity:
Contact Orange County Child Protective Services
​Phone: 714-940-1000
24-hour hotline, 7 days a week: 800-207-4464

If you or someone you know is struggling or in crisis, help is available. Call or text 988 or chat at 988lifeline.org. To learn how to get support for mental health, drug or alcohol issues, visit FindSupport.gov. If you are ready to locate a treatment facility or provider, you can go directly to LocateTreatment.com or call 800-662-HELP (4357).

Recovery Residence Complaint Form

If you have a complaint about a recovery residence, please be sure it is a CCAPP Certified Recovery Residence before making a complaint with CCAPP. For a listing of CCAPP Certified Residences, Click Here. This complaint form may be used to report a suspected violation of the CCAPP and NARR Standards for Recovery Residences. The reported home must be a CCAPP Certified Recovery Residence.

Your complaint will NOT be processed unless all fields in the form are completed. CCAPP does NOT process anonymous complaints. Click here for the complaint form: https://ccapprecoveryresidences.org/complaints/

 

For local resources and help: https://calrecovery.org/

If you believe a facility is:

      • Unlicensed
      • Advertising on a property it doesn’t own
      • Advertising treatment in your neighborhood
      • Making false claims on the internet
      • Not operating in an above-board fashion (see Sheriffs)

Contact California Health Care Services
Register a Complaint Line: 877-685-8333
File a Complaint on This Page

If you witness real estate fraud, including publishing an address as a business that is not owned by the business:
Contact the Orange County District Attorney’s Office
​Report Fraud on This Page

To determine whether your neighborhood’s care facilities are licensed with the California Department of Health Care Services:
Go to This Page
At the top of the section called “Resources,” select the link Residential & Outpatient Facilities list.  It is organized by county.

To determine whether the business has a license to operate as a business in the state of California:
Go to This Page
Search for the business name under both the corporation and limited liability choices.

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